Shipping policy

Shipping Policy

Free Shipping on All Orders Within India We offer complimentary standard shipping on all orders delivered within India — no minimum order value required.

Delivery Timeline Orders are typically delivered within 5–7 business days from the date of dispatch. Our delivery partners operate Monday to Saturday, 9 AM – 8 PM.

Order Processing Orders are processed within 1–2 business days. You will receive a tracking number once your order has been dispatched.

Shipping Availability We currently ship to all serviceable pin codes across India.

Receiving Orders:

  • A signature is required upon delivery. If you are unavailable, please provide an alternative receiver (e.g., family member, colleague, or neighbor).
  • Mecarte Luxury Retails Private Limited is not liable for goods signed by an alternative person or for any damage after delivery.

Claims for Damages or Shortages:

  • Any claims for shortages or damages must be reported to our customer service on the day of delivery.
    Contact: luxury@mecarte.com or +91 90375 27359.

Shipping Costs:
Shipping and handling fees vary depending on product dimensions, packaging, and other factors. All charges will be displayed during checkout, and consumers will be informed of the total cost before completing payment.