Privacy policy

Privacy Policy

Mecarte Luxury Retails Private Limited insists upon the highest standards for secure transactions and the protection of your personal information and its privacy. Please read the following statement to learn about our information-gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To ensure that you are aware of any changes, please review this policy periodically.

Mecarte Luxury Retails Private Limited is committed to protecting and safeguarding your privacy.

This Privacy Policy describes:

  • The types of personal information collected on the Mecarte Luxury Retails Private Limited website.
  • How both parties benefit from such information.
  • How we may use that information and with whom it may be shared.
  • The measures we take to protect the security of this information.
  • How you can access, modify, or delete your personal information.
  • How you can object to the processing of your personal information or receiving communications about our products and services.

By using the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree, please do not use or access our Site.

1. Collection of Personally Identifiable Information (PII) and Other Information

Mecarte Luxury Retails Private Limited collects necessary information to ensure accurate service. Most of the information collected is basic and required for completing a purchase or refund. This includes:

  • Name, address, telephone number, date of birth, and email address.
  • Descriptions of items requested or purchased.
  • Browser type, IP address, and operating system.

We do not sell, distribute, or lease your personal information to third parties.

We may automatically track certain information based on your behavior on our site to understand our users better. This information may include:

  • The URL you came from or are going to.
  • Your IP address.
  • Browser information.

2. Credit Card, Debit Card, and Banking Information

Mecarte Luxury Retails Private Limited does not collect or store credit card, debit card, or any banking information. These details are transmitted directly through the payment gateway provider to the payment network or bank.

3. Registration

To access certain features of the site, you must register and create a member account. Registration is free and may require you to provide:

  • Name, email address, and password.

Your password is a crucial security element. Do not share it with others, and change it immediately if compromised.

4. Technologies That Customize Your Experience

We use various technologies to collect information related to your visit, such as:

  • The URL that referred you.
  • IP address, browser type, language, and date and time of request.

These technologies allow us to enhance your experience by collecting data about your visit. Examples include:

  • Web Beacons & Tracking Links: Small lines of code embedded in web pages that are used to track responses to advertising and improve customer support.
  • Cookies: Small files placed on your device that help analyze site performance, measure promotional effectiveness, and allow access to certain site features. Most cookies are "session cookies," deleted after a session.

5. Use of Your Personal Information

We use your personal information to provide the services you request. This includes resolving disputes, troubleshooting problems, and improving our services.

In addition, we collect demographic data to better understand user activity on our website. We may also use your IP address to diagnose server issues and administer our site.

6. Marketing Communications

  • Emails: If you provide your email, we may send you newsletters, promotions, or event information. You can unsubscribe anytime.
  • Text Messages: By providing your mobile number, you may receive SMS alerts. Standard mobile carrier rates apply.
  • Telephone Calls: You may receive promotional or service-related calls if you provide your phone number.

7. Customized Service

Your personal information may be used to customize your experience on our website, including recommendations for products of interest.

8. Special Events, Questionnaires, and Surveys

Mecarte Luxury Retails Private Limited may occasionally sponsor contests, promotions, or surveys. Please review any applicable rules before participating, as they may affect how your personal information is processed.

9. Advertisements

We use third-party advertising companies to display ads on our website. These companies may collect information about your visits to provide relevant advertisements.

10. Links to Other Sites

We may provide links to third-party websites for your convenience. These linked sites are not under our control, and we are not responsible for their privacy practices or content.

11. Sharing of Personal Information

We may share personal information with affiliates or third parties for purposes aligned with this Privacy Policy. Such third parties include:

  • Web store management companies.
  • Data analysis firms.
  • Email vendors and web-hosting companies.

We may also share personal information if required by law or to protect the rights, property, or safety of our users.

12. Business Transfer

In the event of a merger or acquisition, your personal information may be shared with the business entity involved. The entity will be required to adhere to this Privacy Policy.

13. Transfer of Data to Other Countries

Mecarte Luxury Retails Private Limited, its affiliates, and third-party providers may store and process your personal information in India.